A workplace crisis can occur at any time—and it can be anything, such as destructive weather, an economic failure, or a physical attack on an employee or the office itself. The situation can be swift and fleeting or it can last for days, weeks or months. Either way, it can be devastating. How well your business and employees recover from it depends largely on how well you can lead through it.
If you find yourself in a crisis situation, you must first remember to act—don’t freeze. It’s imperative that you deal with what’s in front of you, your business, and your employees. Failure to act can worsen and/or lengthen the situation at hand.
As you move forward, look for any quick steps that can help you and your office get firmer footing in the situation. If appropriate, be sure to communicate those steps to your employees, which can help rally the troops and point your people in the right direction.